▸ Clear Answers, Upfront
Every Question Answered Before You Call
Pricing, licensing, same-day availability — no ambiguity, no fine print. The answers you need are here.
Do you give upfront pricing?
Yes — always. You receive a fixed quote before any work begins. We do not charge by the hour with open-ended estimates. What we quote is what you pay.
How fast can you respond to an emergency?
Calls placed before noon typically receive same-day service across Metro Atlanta. After-hours emergencies are dispatched as quickly as possible — we do not leave Paces homeowners waiting.
Are you licensed and insured in Georgia?
Fully licensed under Georgia state plumbing regulations and fully insured for every job. License details are available on request before we schedule your appointment.
What happens if unexpected issues arise mid-job?
We stop, explain exactly what we found, and give you a revised quote before proceeding. No work is added without your explicit approval. Clarity is non-negotiable.
Which areas do you serve?
Paces is our home base. We serve Buckhead, Vinings, Sandy Springs, Cumberland, Midtown, Brookhaven, Smyrna, and the broader Metro Atlanta corridor.
Is your work guaranteed?
Every job carries our workmanship guarantee. If the repair fails due to our execution, we return and correct it — no charge, no debate, no conditions.
The fastest answer is a direct call.
Our team picks up, gives you a straight answer, and books same-day service when available. No hold queues, no call centers.